Privacy Policy
Information We Collect
At pitmuovathino, we collect information that helps us provide better financial education and budgeting services to entrepreneurs across Australia. We're transparent about what we gather and why we need it.
Personal Information You Provide
- Name, email address, and phone number when you register for our programs
- Business information including industry type and current financial challenges
- Payment details processed through secure third-party payment processors
- Communication preferences and feedback about our services
- Educational progress and assessment results within our learning platform
Information We Collect Automatically
- Website usage data including pages visited and time spent on site
- Device information such as browser type and operating system
- IP address and general location information (city level only)
- Cookie data to improve your browsing experience and remember preferences
How We Use Your Information
Your information helps us deliver personalized financial education that actually works for your business situation. Here's exactly how we use what you share with us:
- Deliver educational content and track your learning progress
- Send course updates, new program announcements, and relevant financial tips
- Process payments and manage your account access
- Respond to your questions and provide customer support
- Improve our curriculum based on student feedback and learning outcomes
- Ensure platform security and prevent unauthorized access
- Comply with Australian business and educational regulations
We never sell your personal information to third parties or use it for advertising purposes outside of our own educational services.
Information Sharing and Disclosure
We keep your information secure and only share it in specific circumstances that directly benefit your educational experience or when required by law.
Service Providers
We work with trusted Australian and international service providers who help us deliver our programs:
- Payment processors for secure transaction handling
- Email service providers for course communications
- Learning management system providers for content delivery
- Analytics services to understand how students use our platform
Legal Requirements
We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with taxation, consumer protection, and educational standards legislation.
Your Privacy Rights Under Australian Law
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them.
Access and Correction
You can request access to your personal information or ask us to correct inaccurate details. We'll respond within 30 days and provide information free of charge in most cases.
Data Portability and Deletion
Request a copy of your data in a portable format, or ask us to delete your information (subject to legal and educational record-keeping requirements). Course completion records may need to be retained for certification purposes.
How to Exercise Your Rights
Contact us using the details below with your specific request. We'll verify your identity and respond promptly. For complaints about privacy handling, you can also contact the Office of the Australian Information Commissioner.
Data Security and International Transfers
We implement robust security measures to protect your information, both when it's stored in Australia and when we work with international service providers.
Security Measures
- Encrypted data transmission using industry-standard SSL certificates
- Secure data centers with regular security audits and monitoring
- Limited staff access on a need-to-know basis with regular training
- Regular security assessments and vulnerability testing
International Data Transfers
Some of our service providers operate outside Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with Australian privacy requirements.
Data Retention and Cookies
We retain your information for as long as necessary to provide our services and meet legal obligations.
Retention Periods
- Account information: Retained while your account is active plus 7 years for tax purposes
- Learning records: Maintained for educational certification requirements (typically 7-10 years)
- Communication records: Kept for 3 years for customer service quality purposes
- Website analytics: Aggregated data retained for 2 years, personal identifiers removed after 14 months
Cookie Usage
We use essential cookies for site functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings, though some site features may be limited if you disable certain cookies.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.
We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Privacy Questions or Concerns?
Contact our Privacy Officer for any questions about this policy or how we handle your information:
Email: info@pitmuovathino.com
Phone: +61 434 226 564
Mail: 11 Browning St, South Brisbane QLD 4101, Australia
We aim to respond to all privacy inquiries within 5 business days.